Help & runbooks
Floor operations
3
Alarms & recovery
2
Maintenance
2
Integration
2
Administration
3
| RB-OP-01 | Receive a reel that arrives without a supplier label | Floor operations | 4 |
| RB-OP-02 | The pick light is lit but the reel is not in that slot | Floor operations | 4 |
| RB-OP-03 | Run a guided cycle count on one rack | Floor operations | 4 |
| RB-AL-01 | A "missing reel" alarm appeared right after a placement | Alarms & recovery | 4 |
| RB-AL-02 | Rack controller offline — keep the line running | Alarms & recovery | 4 |
| RB-MT-01 | Swap a PTL module battery | Maintenance | 4 |
| RB-MT-02 | Verify a rack after physical maintenance | Maintenance | 4 |
| RB-IN-01 | A connector run failed — retry safely | Integration | 4 |
| RB-IN-02 | A barcode format is not recognised at inbound | Integration | 4 |
| RB-AD-01 | An operator needs a permission they do not have | Administration | 4 |
| RB-AD-02 | Monthly backup restore drill | Administration | 4 |
| RB-AD-03 | Kiosk shows outdated configuration | Administration | 4 |