Journeys
Journey
Alarm escalation routing configured
Severity-to-channel routing and an acknowledgment SLA — the "acknowledged delivery" PLAN §5 requires.
- Slug
- alarm-routing
- Steps
- 3
- Steps live
- 3 / 3
Steps
-
Critical alarm class identified as needing escalation beyond the in-app feed
-
Severity → channel/recipient mapping and on-call schedule configured
-
In-app delivery still confirmed here — routing adds channels, does not replace this feed